General Conditions of Sale
Casa Boheme
Address: 104, boulevard Vauban, 13006 Marseille
SIRET: 90086412500019
Email: wahida@casa-boheme.com
Preamble
These General Terms and Conditions of Sale (GTC) apply to all sales made through the Casa Boheme website (hereinafter referred to as "the seller"), which specializes in the sale of interior decoration items. By placing an order on the site, the buyer (hereinafter referred to as "the customer") unconditionally accepts these GTC.
1. Purpose
These General Terms and Conditions define the rights and obligations of the parties in the context of the sale of products offered by Casa Boheme on its website. They govern all the steps necessary for placing the order, payment and delivery.
2. Products
The products offered for sale are described and presented with the greatest possible accuracy. However, if errors or omissions appear in the presentation of the products, Casa Boheme cannot be held liable.
3. Price
Prices are indicated in euros (€) and include the VAT applicable on the day of the order. Delivery costs are not included in the price of the products and are added at the time of order validation. Casa Boheme reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the rate in effect at the time of order validation by the customer.
4.Order
Validation of the order implies the unconditional acceptance of these General Terms and Conditions by the customer. The customer will receive an order confirmation email after validation of the order. Casa Boheme reserves the right to refuse an order in the event of a dispute with the customer or due to insufficient stock.
5. Payment
Payment is made by credit card via a secure platform. The order will be processed upon receipt of payment. In the event of non-payment, Casa Boheme reserves the right to suspend or cancel the order.
6. Delivery
The products are delivered to the address indicated by the customer when ordering. Casa Boheme cannot be held responsible for any delay in delivery due to events beyond its control (e.g. strike, bad weather). Delivery costs are the responsibility of the customer and are specified at the time of ordering.
7. Right of withdrawal
In accordance with the law, the customer has a period of 15 days from receipt of the products to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception of return costs which are the responsibility of the customer. To exercise this right, the customer must contact Casa Boheme at the following email address: wahida@casa-boheme.com specifying his order number. The products must be returned in their original condition and packaging, undamaged, and accompanied by the invoice or delivery note to the following address: Casa Boheme, 104, boulevard Vauban 13006 Marseille
Return costs are the responsibility of the customer. Reimbursement will be made within 14 days of receipt and verification of the returned items. Casa Boheme reserves the right to refuse reimbursement if the products are returned incomplete, damaged or used.
8. Warranty
All products sold benefit from legal guarantees of conformity and hidden defects, in accordance with the provisions of articles 1641 and following of the Civil Code. In the event of non-conformity of a product sold, it may be returned to Casa Boheme, which will exchange or refund it.
9. Liability
Casa Boheme cannot be held responsible for indirect damages resulting from the purchase of products on its site. Casa Boheme's liability for any direct damage will, in any event, be limited to the amount of the order.
10. Personal data
The information collected is necessary for the management of the order and the commercial relationship with the customer. It may be communicated to Casa Boheme's contractual partners for the execution of orders, but will not be used for commercial purposes without the customer's prior consent. In accordance with the "Informatique et Libertés" law, the customer has the right to access, rectify and delete data concerning him/her.
11. Intellectual property
All elements of the Casa Boheme website are and remain the intellectual and exclusive property of the company. Any reproduction, exploitation, redistribution or use of the elements of the site, whether textual, visual or audio, is strictly prohibited without prior written authorization.
12. Applicable law and disputes
These General Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action. If no agreement is reached, the dispute will be brought before the competent courts. --- These general terms and conditions of sale are in force as of NOVEMBER 1, 2017